Privacy policy

PRIVACY POLICY — CARTER-PARKER.COM

Last Updated: February 13, 2026

Welcome to Carter-Parker.com. We operate this website and store — including all related content, features, tools, products, and services — to provide you with a seamless, secure, and premium shopping experience (the "Services").

This Privacy Policy explains how we collect, use, and share your personal information when you access or use our Services, make a purchase, or communicate with us.

By using our Services, you acknowledge that you have read and understand this Privacy Policy.


1. Personal Information We Collect

"Personal information" refers to information that can identify or be linked to you. This does not include anonymized or de-identified data.

Depending on how you interact with our website, we may collect:

Account & Contact Details

  • Name, address, billing/shipping information
  • Phone number & email address

Payment & Transaction Information

  • Credit/debit card details
  • Payment confirmations & transaction history
  • Items purchased, returned, or added to cart/wishlist

Account Security Information

  • Username, password, login details, preferences

Device & Usage Information

  • IP address, browser type, device details
  • Pages visited, time spent, interaction patterns
  • Cookies or similar tracking technologies

Communication Data

  • Information shared during customer support or email correspondence


2. Where We Collect Information From

We may gather personal information:

  • Directly from you when placing an order, creating an account, or contacting support
  • Automatically, through cookies and device activity
  • From service providers, including hosting and payment processors
  • From third-party partners for marketing or analytics purposes


3. How We Use Your Information

We use personal information to:

✔ Provide & Improve Our Services

  • Process orders, payments, shipping, returns
  • Personalize your shopping experience
  • Recommend products based on your browsing and purchase activity

✔ Marketing & Brand Communication

  • Email promotions, product updates, offers
  • Show tailored ads based on your shopping behavior
    (Opt-out available — see Your Rights & Choices)

✔ Fraud Prevention & Security

  • Verify identity and protect accounts
  • Detect unauthorized or suspicious activity

✔ Customer Support

  • Respond to inquiries, resolve issues, process returns

✔ Legal & Compliance Purposes

  • Respond to regulatory requests or law enforcement
  • Enforce terms and protect brand integrity


4. How We Share Information

We may share personal information only when necessary to operate our business securely and effectively:

  • With Shopify, our platform host and technology provider
  • With verified service providers (shipping, fulfillment, payments, customer support, analytics)
  • With marketing and advertising partners, where legally permitted
  • When requested or authorized by you
  • Within our corporate affiliates
  • During business transitions, including mergers or acquisitions
  • When legally required, such as subpoenas or court orders


5. Relationship With Shopify

Our store is hosted and powered by Shopify. As part of providing our Services, some data may be stored or processed by Shopify or third-party tools operating in other countries.

To learn how Shopify handles data and your rights regarding their processing, please visit the Shopify Consumer Privacy Policy and Privacy Portal.


6. Third-Party Websites

Our site may contain links to external platforms. We are not responsible for the privacy or security practices of third-party websites. Any information shared externally is subject to those platforms’ own policies.


7. Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority. If we become aware of such data, we will delete it promptly.


8. Security & Data Retention

We implement safeguards to protect your personal information; however, no system can guarantee 100% security.

We retain information only as long as necessary to:

  • Maintain your account
  • Fulfill purchases and provide Services
  • Comply with legal obligations
  • Resolve disputes and enforce policies


9. Your Rights & Choices

Depending on your location, you may have the right to request:

Your Rights

What You May Request

Access

A copy of the data we hold about you

Delete

Erasure of your personal information

Correct

Updates to inaccurate information

Portability

Transfer of data to another provider

Opt-Out

Stop targeted ads or data sharing for marketing

Preferences

Unsubscribe from promotional emails at any time

For EU/UK residents, additional rights may include:

  • Restrict processing
  • Object to certain data uses
  • Withdraw consent at any time

To exercise rights, contact us using the details below. Identity verification may be required for security.


10. International Transfers

Your information may be stored or processed outside your country of residence.

If transferred outside the EU or UK, we rely on legally recognized frameworks like Standard Contractual Clauses to ensure equivalent protection.


11. Updates to This Policy

We may update this Privacy Policy occasionally to reflect operational or legal changes. When updates occur, we will revise the date above and provide notice where required by law.


12. Contact Us

For privacy questions, rights requests, or data concerns, you may contact us at:

📩 support@carter-parker.com